Apps, phone numbers and practical tips to know before you land.
Apps to install before you go
Naver Map or KakaoMap: the two most-used map apps in Korea, both with English versions, with transit, walking and bus directions. Google Maps works for subway and bus, but walking and driving directions are limited.
Papago: translation, including photos of menus and signs.
Kakao T: taxi hailing. Check whether your payment method works before relying on it.
Subway Korea: subway routes in English.
Emergency and help numbers
112 police
119 fire and ambulance
1330 Korea Travel Hotline: tourist help in several languages, reported to run 24 hours
1345 immigration contact center
These are well-known numbers. Confirm on official sites if you need them.
Entry rules
Visa and K-ETA rules change often and depend on your passport. Check the official sites before you book: K-ETA and Korea Visa Portal. We do not list who needs what.
Tax refund
Look for "Tax Free" signs at shops. Bring your passport and ask for the refund at the till or at the refund counter.
A minimum purchase amount applies, and the rules and limits change. Ask at the shop.
Keep your receipts and passport together for the airport counter.
Everyday tips
Power is 220 V with two-round-pin plugs (type C and F). Bring an adapter if needed.
Tipping is not expected in restaurants or taxis.
Many restaurants have a call button on the table. Press it to call staff. Water and basic side dishes are mostly self-service and free. Spoons, chopsticks and paper napkins are usually in a drawer on the side of the table, so open it and look.
Subway cars are quiet. Keep calls short and use headphones.
Carry some cash for small markets, but cards work in most places.
Before you land in Korea
A few small preparations make the first day easier: a map app that works in Korea, a data connection, a transit card, and the numbers to call if you need help.
FAQ
Do I need a visa or K-ETA? It depends on your passport and may change. Check the K-ETA and Korea Visa Portal sites before booking.
Is tipping expected in Korea? No. It is not customary in restaurants or taxis.
What number do I call for tourist help? 1330, the Korea Travel Hotline. For emergencies, call 112 for police or 119 for fire and ambulance.